Product

How PharmHub brings scheduling, time tracking, pDL, training and billing onto one platform.

PharmHub does not split scheduling, time tracking, pharmaceutical services, training and billing across disconnected tools. The platform keeps daily pharmacy operations aligned — from shift plan to invoice.

Request

pDL requestable online

Services become visible without falling back into phone routines.

Validation

Qualification-based

Not every open slot becomes an appointment. Team, role and availability shape the decision.

Customer path

Pharmacy website embedded or hosted

The pharmacy decides whether booking and forms run inside its own website or on a hosted surface.

For owners

More pDL revenue without building another coordination machine.

For branch leads

Less ad-hoc coordination before every appointment.

For pDL leads

Execution, documentation and follow-up remain on one line.

Modules at a glance

What PharmHub covers — from shift planning to billing.

Every building block on one data foundation. Each module works on its own and connects to the others where it makes sense.

Staff & shift planning

Staff and shift planning across branches, including demand planning.

Time tracking

Minute-accurate time tracking with time accounts and a traffic-light system for violations.

Employee portal

Self-service for shift swaps, absence requests and personal time accounts — mobile on any device.

Absence & leave

Leave requests, absences and accounts with compliance helpers for ArbZG and BRTV plus DATEV preparation.

pDL booking & delivery

Online self-booking as a widget or hosted page, digital consent and guided documentation.

Telepharmacy / video advice

GDPR-compliant video consultation for remote pharmaceutical advice.

New

Assisted telemedicine

Assisted telemedicine: structured initial assessment and a physician video consultation inside the pharmacy.

Vaccinations

Vaccinations with booking, delivery and billing in one flow.

Training & academy

Training and academy for in-house and external courses, certificates and mandatory training with proof of completion.

Billing

ARZ-HAHN pilot export (not billing-compliant), private-insurer invoices and a dedicated billing workspace.

QM / quality management

Quality management for documents, processes and records across the pharmacy.

Narcotics management

Narcotics management for traceable recording of controlled-substance entries.

Compounding

Compounding documentation for in-pharmacy preparation.

One flow from request to follow-up

Request, appointment and documentation stay inside one reliable operating flow.

Pharmacy buyers need to see that staffing reality, qualification and customer confirmation truly stay connected in daily work.

1

Before the appointment

Not every open calendar slot becomes a real appointment.

PharmHub checks branch, staffing plan, qualification and service type before the slot is truly confirmed.

2

During the appointment

Customer case, appointment and documentation stay in one surface.

The team does not jump between notes, files and side lists. The work stays inside the same case.

3

Afterwards

Follow-up and further handling do not break apart.

Callbacks, templates and the next step remain attached to the case instead of leaking into side systems.